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  • Home » SERVICES

    • SERVICES

    • SERVICES

      START-UP SERVICES

      Our qualified service team will be happy to assist you with the installation and training of your new machine!

      Start-up Steps

      Before installation and commissioning, we provide you with guidelines for preparations, including site placement suggestions, power supply, hydraulic and pneumatic preparations.

      We provide you with loading and unloading instructions, instructions on how to prepare the machine before start-up, and equipment operating manuals.

      According to the different needs of customers, we provide technical support online to ensure the start-up of equipment or send a professional service team providing installation and commissioning services for you.

      We put your machine into operation and instruct your staff to skillfully operate the equipment. We provide easy programming services based on your product and guide your team to master programming skills.

      Contact Service Team

    MAINTENANCE SERVICES

    We will create a backup of each device you purchase, provide technical support and service for software programs and hardware replacement when you need it, and ensure that your machine is back to normal operation in the shortest time possible.

    We will ensure that your machine remains a reliable cornerstone of your production for a long time to come. We will contact you regularly to understand the equipment usage, check the machine’s condition level, accuracy test results online or on-site, and provide further maintenance and repair work for the current situation. In addition to the necessary service work according to the maintenance plan of the specific machine, our service technicians will also provide you with detailed service suggestions to ensure the long-term stable operation of the equipment.

    Conventional Machines

    Machine function testing

    Machine accuracy testing

    Electrical, hydraulic and pneumatic testing

    Lubrication testing

    Wear level detection

    Service suggestion

    CNC Machines

    Control pedal and software function and backup check-up

    Machine function testing

    Machine accuracy testing

    Electrical, hydraulic and pneumatic testing

    Lubrication testing

    Wear level detection

    Service suggestion

    Contact Service Team

    REPAIR AND CHANGE SPARE PARTS

    In the event of an unforeseen emergency, you will always have access to our prompt machine service.

    Our spare parts department keeps more than 3,000 pieces in stock at all times.

    We are always at your disposal for advice and solutions. They provide technical support over the phone or in person by dispatching a technician to your side. Just give us a call or send us an email.

    Contact Service Team
    • SERVICES

      MACHINE TESTING SERVICE BEFORE PURCHASE

      If you need to purchase our machines but are far from us, we are always at your disposal for our equipment testing services.

      Through remote video calls or we will send you the operation video of the machine, you will have a more intuitive understanding of our equipment and be more confident in purchasing our equipment.

      Contact Service Team

    REQUEST A QUOTE





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      Guangzhou Metmac Co., Ltd.

      We are always providing our customers with reliable products and considerate services.

        If you would like to keep touch with us directly, please go to contact us

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